FAQ

No, we have no order minimums, and an order starts at 1 yard.

Yes, the fabric prices per yard include the cost of printing. There are no extra charges except shipping and taxes where applicable.

Yes, you can print test samples. Please click here for an example on how to start creating your 1 yard sample.

We can print any amount of fabric that you require for your print, however; for orders over 25 yards we will contact you to discuss & confirm.

On average, our production turnaround time for custom printed fabric is approximately 10 business days.

Shipping times will vary depending on your location and your chosen method:

Ground (Up to 5 business days)
Express (1-2 business days)

*Please note that Express shipping does not affect your order's production time(average 10 business days).

We offer a 10% discount for purchases over 75 yards of your design on one fabric type.

We process Visa, Mastercard or American Express credit and debit card payments.

Currently we ship to the United States & Canada.

Since textile printing is custom and made to order, printed fabric is non-refundable.

We want our customers to have a pleasant and satisfying experience and we will do all we can to ensure you are happy with your final product. In regard to a defect in the fabric you have purchased, please contact us within 10 days of receipt of goods and be sure to include pictures of the defect in question. We will handle all requests on an individual basis. DYF does not cover shipping charges on returned material.

** Fabric sample booklets are also non-returnable.

Please contact us immediately to see if your fabric has been put into production. Any orders already printed cannot be cancelled, changed or refunded; however, shipping charges can be cancelled and refunded if your order hasn't been shipped.

Once your order leaves our facility, it is in the hands of the transportation service. If any damage or delays occur it is your responsibility to contact the transportation company using the tracking number supplied to you. DYF is not liable for any damages that incur while in the couriers care.

You can supply your own fabric, however, we need at least 5-10 yards of fabric for testing and it needs to be rolled on a core. After the testing, we will let you know whether or not we can print on it.

Please note that in some cases we may decline to test a fabric because of our previous experience with that type of fabric.

Please contact us to discuss the details and pricing of this service.

Yes, we do offer local pick up. Please email us to request customer pickup. We will email you when your order is ready for pick up. Our offices are open for pickup Monday to Friday 9:30am-3:30pm EST. Shipping charges will be refunded after the order is fulfilled and picked up.

Please note, there may be minor imperfections on your print due to the nature of digital printing.

Please contact us within 10 days of receipt of goods, and be sure to include pictures of the defect in question.

We will handle all requests on an individual basis.

All shipments are sent folded, unless the order is over 10-15 yards and depending on the thickness of the fabric, it is then rolled on a core.

If your order is under 10-15 yards and want it rolled on a core, please email us with your order number and request. A surcharge for the core will apply.

DYF promises 10-yard increments continuously for repeating patterns. If your file is over 10 yards, it may be separated it at the 10-yard mark. This does not apply to a centre image.

We accept a JPEG & TIFF file formats. File(s) must be at least 150dpi resolution for print.

Yes. After we receive your file(s), our prepress team will generate a digital low resolution proof file for review and will require your approval prior to printing.

There are many reasons why it is difficult to perfectly colour match your design so that it exactly matches what you see on your computer screen. Customers are encouraged to order a test print sample to see what designs will look like on the fabric of their choice prior to printing larger quantities.