Is there a minimum order amount?
No, we have no order minimums, and an order starts at 1 yard.
Can I print test samples?
Yes, you can print test samples. Please click here for an example on how to start creating your 1 yard sample.
Do you offer bulk discounts?
We offer a 10% discount for purchases over 75 yards of your design on one fabric type.
Are returns accepted?
Since textile printing is custom and made to order, printed fabric is non-refundable.
We want our customers to have a pleasant and satisfying experience and we will do all we can to ensure you are happy with your final product. In regard to a defect in the fabric you have purchased, please contact us within 10 days of receipt of goods and be sure to include pictures of the defect in question. We will handle all requests on an individual basis. DYF does not cover shipping charges on returned material.
** Fabric sample booklets are also non-returnable.
Can I supply my own fabric?
You can supply your own fabric, however, we need at least 5-10 yards of fabric for testing and it needs to be rolled on a core. After the testing, we will let you know whether or not we can print on it.
Please note that in some cases we may decline to test a fabric because of our previous experience with that type of fabric.
Please contact us to discuss the details and pricing of this service.
Can I pick up my order at your office?
Yes, we do offer local pick up. Please email us to request customer pickup. We will email you when your order is ready for pick up. Our offices are open for pickup Monday to Friday 9:30am-3:30pm EST. Shipping charges will be refunded after the order is fulfilled and picked up.
Can I print large runs continuously?
DYF promises 10-yard increments continuously for repeating patterns. If your file is over 10 yards, it may be separated it at the 10-yard mark. This does not apply to a centre image.